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We have a period of 24hrs after paying for your order that you can cancel and get a refund (excluding any fast track orders). After the 24hrs we are unable to offer full refunds as your order will have been processed and costs will have incurred (artwork fees, materials ordered, garment orders etc.) The refund total will depend on the total costs incurred by Lo-Key Clothing between the time of order and the request to cancel.


At Lo-Key Clothing we work with our clients very closely before any order is sent to print so we can ensure that the finished product is just what you wanted. If you are unhappy with your order please contact and let us know and we can resolve the issue for you.